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Televes
Televes
Televes
Televes

Privacy policy

DATA CONTROLLER

This privacy policy is operated by Televes UK Limited (registered number 2280583 (“Televes UK”).  Televes UK’s registered office and trading office is at Unit 11, Hill Street Industrial Estate, Cwmbran, NP44 7PG). 

Should you wish to contact us with regards to this privacy policy, you may do so by e-mailing us at webmaster@televes.com.

This privacy policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by Televes UK.  For these purposes, Televes UK is the data controller in respect of any personal data we collect.  

Any changes we make to our privacy policy in future will be posted on this page.  Where appropriate, we will also notify you by e-mail of changes to our privacy policy.

Televes UK will not collect any personal information about you unless you have chosen to give it to us. Therefore, this Web Site is structured so that, except where you purchase goods from us, you can visit it without either identifying yourself or revealing any personal information about you.

Televes UK will handle all your personal information in accordance with the Data Protection Act 1998.

PROCESSING

Televes UK will typically collect details provided by you including your email address or postal address and other relevant personal information including details of your payment cards used and your purchasing history with us.  We may also collect information relating to your visits to our web site (see cookies below).  We will process this information in order to:

  • respond to an enquiry or to provide you with further information that you may request; 
  • enter into a contract with you for purchase of goods supplied by us and to process payments linked to such contracts;
  • to keep a record of transactions we have entered into with you or correspondence with you;
  • to notify you of goods, information or services which we feel may be of interest to you, where you have consented to be contacted for such purposes; and
  • to improve our services and to prevent or detect fraud or abuses of out Web Site.

Any personal information collected will be treated as confidential and, save as set out below, Televes UK will not disclose any of your personal information except with your specific permission.

This personal information may also be used to communicate with you, to support your customer relationship with Televes UK, to contact you for market research purposes, to ask you to provide us with additional information in order to improve our services, to ensure that content from the Web Site is presented in the most effective manner for you and for your computer and/or to notify you about changes to our products and/or service. In such instances, Televes UK will always give you the opportunity to opt out of receiving such unsolicited communications.

SECURITY

Televes UK has tried to create a secure and reliable Web Site for you.  Televes UK has put in place appropriate organisational and technical safeguards and security measures given the nature of the information.  

YOU SHOULD NOTE HOWEVER THAT E-MAIL ENQUIRIES ARE TRANSMITTED BY INSECURE MEANS AND STORED OFF-LINE. YOU RECOGNISE THAT THE USE OF THE INTERNET AND THE WEBSITE IS ENTIRELY AT YOUR OWN RISK. TELEVES UK ACCEPTS NO RESPONSIBILITY OR LIABILITY FOR THE SECURITY OF PERSONAL INFORMATION TRANSMITTED VIA THE INTERNET.

DISCLOSURE

Keeping your information secure is key to us.  Televes UK does not sell your information to any third party, but in certain limited circumstances Televes UK may disclose your personal information to:

  • any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the Companies Act 2006; and/or
  • third parties:
    • if Televes UK or substantially all of its assets are acquired by a third party, in which case personal data held by Televes UK about its customers will be one of the transferred assets; and/or
    • if Televes UK are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions and other agreements; or to protect the rights, property, or safety of Televes UK, our customers, or others; or to investigate or prevent a crime. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction; and/or
    • to obtain any professional advice; and/or
    • with your consent.  In these circumstances you will have a choice as to whether we disclose information about you.

COOKIES  

Like many web sites, Televes UK use cookies to provide you with a better service, personalise the display of information for you, speed up searches and to recognise you when you return to our site.

Cookies are small pieces of information sent by a web server to a web browser which enables the server to collect information from the browser. 

Our cookies collect information relating to your IP address, operating system and about your usage of our web site.  You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies; go to the Help menu on the menu bar of your browser, which should provide you with a range of options in respect of cookies.  However, if you select this setting you may be unable to access certain parts of the Web Site.  Unless you have adjusted your browser setting so that it will refuse cookies, Televes UK’s system will issue cookies when you log on to the Web Site.

Certain advertisers may also include cookies, over which we have no control.

To learn more about cookies go to http://cookiecentral.com.

LINKS TO OTHER WEBSITES

Our Web Site contains links to other web sites which are outside our control.  You should note that third party web sites linked to from our Web Site may operate different privacy policies to those set out here. 

ACCESS TO INFORMATION

The DPA gives you the right to access information held about you.  Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

GOVERNING LAW

This privacy policy should be construed in accordance with the law in England and Wales.

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